Home / Support

Support

If you need help with payroll, bookkeeping or day-to-day financial admin, Affo gives micro businesses practical support that keeps the numbers in order. Our team works with clients in Johannesburg, Pretoria, Cape Town, Durban and Gqeberha, with service shaped for small teams and tight schedules.

Support

Getting help when payroll cannot wait

When wages are due, there is little room for confusion. Our support team helps with monthly payroll, weekly wage runs and holiday payroll cover, so your staff are paid on time and your records stay straight. We work with small teams that need quick answers and careful follow through, especially where cash flow changes from week to week.

  • Payroll queries for small teams
  • Payslip processing and issue checks
  • Leave tracking and timesheet capture
  • Termination pay and deduction support

Bookkeeping support for busy owners

Micro business owners often do not have the time to chase invoices, reconcile entries or sort out old records after a hectic month. We help bring order to the bookkeeping side so you can see what is owed, what has been paid, and where the gaps are. If your records have fallen behind, we can assist with payroll cleanup and get the basics back in place.

Many clients come to us after a few months of patchy admin, load-shedding interruptions or staff changes. We keep the process practical and clear, with steady updates and no unnecessary admin.

  • Monthly bookkeeping support
  • Payroll cleanup for overdue records
  • Clear reports for management review
  • Support for growing teams and changing payrolls

Compliance help that suits South African micro businesses

Payroll and bookkeeping must fit local rules, not just the way a business happens to work. We assist with the details that matter, including accurate payslips, leave records, deductions and reporting for small employers. That means less guesswork when you are managing staff in Gauteng, the Western Cape, KwaZulu-Natal or the Eastern Cape.

We keep things transparent, with an approach that suits entrepreneurs who want proper financial control without hiring a full internal team. If you are unsure about what should be recorded, we explain it in plain language and keep the process moving.

Support for new staff, exits and monthly changes

Staff numbers change, roles shift and payroll has to keep up. We help with new employee setup, termination pay and routine payroll updates so you do not miss important steps when someone joins or leaves. For small businesses, even one late change can affect payslips, leave balances or deductions, so it helps to have a team that checks the details.

  • New employee setup
  • Termination pay calculations
  • Monthly payroll adjustments
  • Deduction support and review

What you can expect from the Affo team

Clients deal with a dedicated team based in Bryanston, Johannesburg, with support from Thabiso Mokoena, Naledi Khumalo, Johan van der Merwe, Anele Dlamini, Priya Naidoo and Lerato Maseko. Each person handles a clear part of the service, which helps keep response times tight and instructions easy to follow.

Whether you are based in Sandton, Randburg, Midrand, Pretoria, Cape Town, Durban or Gqeberha, you get the same practical service. We focus on accuracy, sensible communication and keeping your payroll and bookkeeping work on track.

How to ask for support

If you need help, send your details through the enquiry form on our contact page. Tell us what kind of support you need, how many employees are on payroll and whether the issue is current or backdated. That gives us enough information to respond properly and guide you on the next step.

We are set up for micro businesses that need dependable financial admin without extra fuss. From a small shop in Pretoria to a service business in Cape Town, our support is built to be simple, careful and affordable.

Planning something? Send the team a message.

Contact form